Advanced Plan Includes:

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Technical Support

Get the support you need when you need it. We strive for rapid problem resolution to keep downtime to a minimum.

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Cybersecurity

Protect your business from cyber threats with our cybersecurity solutions, empowering your business in an increasingly connected world.

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Remote Monitoring and Management

RMM enables continuous monitoring of IT devices and infrastructure, detecting issues before they escalate into major problems.

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Managed Backups

Managed backups ensure the protection of critical data, safeguarding against data loss due to a multitude of reasons.

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IT Consulting

IT consultants provide expert advice and strategic guidance to help businesses align their technology with their business objectives.

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Disaster Recovery

RemoteOver.com will respond to a disaster and assist during the unplanned interruption of normal business processes.

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Plan Benefits:

  • We can begin fixing all previous and current IT issues

    Depending on your current IT status, a ramp-up may be required for your business, and a separate estimate will be provided. This allows us to identify and begin fixing all the issues plaguing your business.

  • Support for the current hardware you already own

    Hardware upgrades or replacements can be a significant expense for businesses. You can avoid these upfront costs and allocate your budget more efficiently by not having to replace hardware to meet our standards.

  • We'll start building your internal IT department

    We'll begin or continue documenting your IT infrastructure to make future service a breeze by having a blueprint that provides detailed information to help quickly identify and fix future problems in your business. Best of all, you'll always have access to it from day one.

  • Month-to-month plans

    Don't get stuck with a long-term contract. We offer month-to-month plans with minimum commitment and strive to earn and keep your business every time without needing a long-term contract.

  • Clear pricing with no hidden fees

    Simple and clear pricing with descriptive quantities and costs keeps your invoice transparent. You'll always have access to all invoices in one place.

  • No mark-up on parts

    We strive to build better customer relationships by not marking up parts. It lets our customers know they are always getting a fair deal with competitive and accurate pricing.

  • Hassle-free cancellations

    We understand nobody likes to struggle with cancellations. We've made our process simple and smooth should the time come when a business no longer needs our services.

  • You control your data

    We'll never hold any of your proprietary data or information hostage. You'll always have complete control and access to all your passwords and any other information we have about your business.

  • Chargeless offboarding

    We strive to keep a positive reputation by offering a peaceful chargeless offboarding process without incurring additional fees or penalties.

  • After-hours emergency support available

    We're available for after-emergencies. Requests under these circumstances must be approved by an authorized user on the account and will be charged at the hourly rate x 1.5 with a 2-hour minimum.


Technical Support

man holding his head while looking at network equipment

We're only a phone call away.

RemoteOver.com will provide technical assistance, troubleshooting, maintenance, and guidance for information technology systems, software, hardware, and networks to ensure efficient operation, resolve issues, and optimize performance for the client's technology infrastructure.


Cybersecurity

Cybercrime has evolved. Your business should too.

Our Managed Endpoint Protection Platform is a multilayered cybersecurity solution designed to protect businesses by providing advanced threat detection, real-time monitoring, and rapid incident response capabilities at the endpoint level. This advanced plan includes a written information security policy, cybersecurity training sessions, phishing simulations, and help during a cybersecurity audit.

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Remote Monitoring and Management

team performing remote monitoring and management working in an office

Proactive oversight of your systems, minimizing downtime and maximizing efficiency.

Remote Monitoring and Management is a proactive approach to keep systems running at their best while keeping them updated and helping identify system issues before they become major problems. Health and performance monitoring, updating, and patching workstations, servers, and network devices.


IT Consulting

Augment your current IT Department with experts on standby

IT consultants possess specialized knowledge and expertise across a wide range of technologies and industries, enabling them to recommend and implement solutions tailored to each client's unique needs.

By outsourcing IT consulting services, businesses can free up internal resources to focus on core competencies and strategic initiatives while leaving IT-related tasks to experts.

Woman IT Consulting with client


Managed Backups

two computers, one backing up the other depicing backups

Managed Backups leave the uncertainty behind.

With managed backups, businesses can have peace of mind knowing that their valuable data is safe, accessible, and recoverable whenever needed, reducing anxiety about potential data loss incidents.

Also, managed backups are scalable, allowing businesses to easily adjust backup capacity and storage resources as their data needs shrink or grow.


Disaster Recovery

Disaster can strike at any time.

In today's fast-paced and interconnected business landscape, the unexpected can strike at any moment, posing significant risks to the continuity and stability of operations. That's where our disaster recovery solutions step in, offering a lifeline when you need it most.

From natural disasters to cyber-attacks, our robust strategies ensure minimal downtime and swift restoration, preserving productivity and customer trust.

Don't let unforeseen events derail your success—partner with us for peace of mind and unwavering support when it matters most.

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Advanced Plan Estimator

*Please keep in mind an estimate is just that; a good faith educated approximation but not the final price.